{"id":74877,"date":"2026-07-09T14:06:24","date_gmt":"2026-07-09T13:06:24","guid":{"rendered":"https:\/\/www.africanchallenges.com\/?p=74877"},"modified":"2026-07-09T14:11:03","modified_gmt":"2026-07-09T13:11:03","slug":"qnb-tunisia-annonce-lobtention-de-la-certification-iso-90012015-au-sein-du-groupe-qnb","status":"publish","type":"post","link":"https:\/\/www.africanchallenges.com\/?p=74877","title":{"rendered":"QNB Tunisia annonce l\u2019obtention de la certification ISO 9001:2015 au sein du Groupe QNB"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">QNB Tunisia a annonc\u00e9 qu\u2019elle fait d\u00e9sormais partie des filiales du Groupe QNB couvertes par la certification ISO 9001:2015, obtenue pour la Direction des Politiques et Proc\u00e9dures au sein du p\u00f4le de Contr\u00f4le des Op\u00e9rations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette certification internationale t\u00e9moigne de l\u2019engagement du Groupe QNB en faveur de l\u2019excellence op\u00e9rationnelle, de l\u2019am\u00e9lioration continue et de l\u2019application des plus hauts standards de qualit\u00e9 dans la gestion de ses politiques, proc\u00e9dures et processus de contr\u00f4le.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En tant que filiale du Groupe, QNB Tunisia s\u2019inscrit pleinement dans cette d\u00e9marche d\u2019excellence en renfor\u00e7ant continuellement la qualit\u00e9 de ses processus internes et en veillant \u00e0 offrir \u00e0 ses clients des services conformes aux meilleures pratiques internationales.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette reconnaissance illustre la volont\u00e9 de QNB Tunisia de promouvoir une culture de qualit\u00e9, d\u2019efficacit\u00e9 et de conformit\u00e9, tout en consolidant la confiance de ses clients et partenaires. Elle refl\u00e8te \u00e9galement l\u2019engagement de la banque \u00e0 poursuivre ses efforts d\u2019am\u00e9lioration continue afin d\u2019assurer une exp\u00e9rience client toujours plus performante.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c0 travers cette certification, QNB Tunisia r\u00e9affirme sa d\u00e9termination \u00e0 soutenir la strat\u00e9gie d\u2019excellence du Groupe QNB et \u00e0 contribuer durablement au d\u00e9veloppement d\u2019un mod\u00e8le bancaire fond\u00e9 sur l\u2019innovation, la qualit\u00e9 et la performance.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00c0 propos de QNB Tunisia:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">QNB Tunisia est une filiale du Groupe QNB, l&rsquo;une des principales institutions financi\u00e8res de la r\u00e9gion Moyen-Orient et Afrique. Forte d&rsquo;un r\u00e9seau de 34 agences r\u00e9parties sur le territoire tunisien, la banque accompagne les particuliers, les professionnels et les entreprises \u00e0 travers une gamme compl\u00e8te de produits et services bancaires. En s&rsquo;appuyant sur l&rsquo;expertise et la solidit\u00e9 du Groupe QNB, QNB Tunisia poursuit son engagement \u00e0 offrir des solutions innovantes, des services de qualit\u00e9 et une exp\u00e9rience client r\u00e9pondant aux meilleurs standards internationaux.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>QNB Tunisia a annonc\u00e9 qu\u2019elle fait d\u00e9sormais partie des filiales du Groupe QNB couvertes par la certification ISO 9001:2015, obtenue pour la Direction des Politiques et Proc\u00e9dures au sein du p\u00f4le de Contr\u00f4le des Op\u00e9rations. Cette certification internationale t\u00e9moigne de l\u2019engagement du Groupe QNB en faveur de l\u2019excellence op\u00e9rationnelle, de l\u2019am\u00e9lioration continue et de l\u2019application [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":74878,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","jnews-multi-image_gallery":[],"jnews_single_post":{"format":"standard"},"jnews_primary_category":[],"jnews_override_bookmark_settings":[],"jnews_review":[],"enable_review":"","type":"","name":"","summary":"","brand":"","sku":"","good":[],"bad":[],"score_override":"","override_value":"","rating":[],"price":[],"jnews_post_split":[],"footnotes":""},"categories":[14,43],"tags":[],"class_list":["post-74877","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-banks","category-eco-business"],"_links":{"self":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/74877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=74877"}],"version-history":[{"count":2,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/74877\/revisions"}],"predecessor-version":[{"id":74880,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/74877\/revisions\/74880"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/media\/74878"}],"wp:attachment":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=74877"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=74877"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=74877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}