{"id":72827,"date":"2026-04-24T12:45:01","date_gmt":"2026-04-24T11:45:01","guid":{"rendered":"https:\/\/www.africanchallenges.com\/?p=72827"},"modified":"2026-04-24T12:45:27","modified_gmt":"2026-04-24T11:45:27","slug":"lambassade-de-tunisie-a-berne-modernise-ses-services-un-systeme-de-reponse-automatique-multilingue-pour-mieux-servir-la-diaspora-en-suisse-et-au-liechtenstein","status":"publish","type":"post","link":"https:\/\/www.africanchallenges.com\/?p=72827","title":{"rendered":"L\u2019ambassade de Tunisie \u00e0 Berne modernise ses services : un syst\u00e8me de r\u00e9ponse automatique multilingue pour mieux servir la diaspora en Suisse et au Liechtenstein"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Dans le cadre de l\u2019interaction avec les propositions des membres de la communaut\u00e9 tunisienne r\u00e9sidant en Suisse et au Liechtenstein, l\u2019Ambassade de la R\u00e9publique tunisienne \u00e0 Berne informe l\u2019ensemble de ses usagers de la mise en place d\u2019un syst\u00e8me de r\u00e9ponse automatique aux appels t\u00e9l\u00e9phoniques re\u00e7us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ce dispositif est disponible en arabe, en fran\u00e7ais et en allemand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il vise \u00e0 am\u00e9liorer la qualit\u00e9 de l\u2019accompagnement des services consulaires et \u00e0 faciliter l\u2019acc\u00e8s \u00e0 l\u2019information, en fournissant des r\u00e9ponses instantan\u00e9es concernant diverses proc\u00e9dures, notamment :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*le renouvellement des passeports<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*Les services d\u2019\u00e9tat civil<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*l\u2019inscription consulaire<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*la l\u00e9galisation de signature<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*les services de visa<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dans le cadre de l\u2019interaction avec les propositions des membres de la communaut\u00e9 tunisienne r\u00e9sidant en Suisse et au Liechtenstein, l\u2019Ambassade de la R\u00e9publique tunisienne \u00e0 Berne informe l\u2019ensemble de ses usagers de la mise en place d\u2019un syst\u00e8me de r\u00e9ponse automatique aux appels t\u00e9l\u00e9phoniques re\u00e7us. Ce dispositif est disponible en arabe, en fran\u00e7ais et [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":72828,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","jnews-multi-image_gallery":[],"jnews_single_post":{"format":"standard"},"jnews_primary_category":[],"jnews_override_bookmark_settings":[],"jnews_review":[],"enable_review":"","type":"","name":"","summary":"","brand":"","sku":"","good":[],"bad":[],"score_override":"","override_value":"","rating":[],"price":[],"jnews_post_split":[],"footnotes":""},"categories":[2],"tags":[18314,7665,18313,18316,6863,18315],"class_list":["post-72827","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-politique","tag-berne","tag-diaspora","tag-lambassade-de-tunisie","tag-liechtenstein","tag-suisse","tag-systeme-de-reponse-automatique"],"_links":{"self":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/72827","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=72827"}],"version-history":[{"count":1,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/72827\/revisions"}],"predecessor-version":[{"id":72829,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/72827\/revisions\/72829"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/media\/72828"}],"wp:attachment":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=72827"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=72827"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=72827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}