{"id":70007,"date":"2025-12-19T12:20:17","date_gmt":"2025-12-19T11:20:17","guid":{"rendered":"https:\/\/www.africanchallenges.com\/?p=70007"},"modified":"2025-12-19T12:20:19","modified_gmt":"2025-12-19T11:20:19","slug":"wafacash-tunisie-service-client-de-lannee-2026-pour-la-deuxieme-fois-consecutive","status":"publish","type":"post","link":"https:\/\/www.africanchallenges.com\/?p=70007","title":{"rendered":"Wafacash Tunisie : service client de l\u2019ann\u00e9e 2026 pour la deuxi\u00e8me fois cons\u00e9cutive"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Wafacash Tunisie remporte, pour&nbsp;<strong>la deuxi\u00e8me ann\u00e9e cons\u00e9cutive,<\/strong>&nbsp;le titre de \u00ab Service Client de l\u2019Ann\u00e9e 2026 \u00bb dans la cat\u00e9gorie \u00ab \u00c9tablissement de paiement &amp; transfert d\u2019argent\u00bb. Cette distinction vient r\u00e9compenser une croissance constante depuis son implantation en Tunisie en 2022 et souligne son r\u00f4le cl\u00e9 dans l\u2019inclusion financi\u00e8re.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L\u2019humain au c\u0153ur de l\u2019exp\u00e9rience client<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette reconnaissance est le r\u00e9sultat d\u2019une organisation structur\u00e9e et d\u2019un management ax\u00e9 sur l\u2019am\u00e9lioration continue. Mais elle illustre surtout une culture d\u2019entreprise o\u00f9 l\u2019humain et la satisfaction client sont prioritaires. Proximit\u00e9, \u00e9coute et qualit\u00e9 du service font partie int\u00e9grante de chaque interaction avec les clients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour M. Mehdi HAJJI, Directeur G\u00e9n\u00e9ral de Wafacash Tunisie :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab Ce troph\u00e9e incarne notre vision d\u2019une finance accessible, inclusive et simple. Nous avons mis l\u2019Humain au centre de notre strat\u00e9gie et cette distinction r\u00e9compense l\u2019engagement collectif de nos \u00e9quipes et notre volont\u00e9 constante d\u2019offrir une exp\u00e9rience client irr\u00e9prochable.\u00bb<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Des services pens\u00e9s pour le quotidien<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wafacash Tunisie facilite le quotidien de ses clients gr\u00e2ce \u00e0 des services simples et gratuits : ouverture de comptes de paiement, transferts d\u2019argent nationaux et internationaux, paiement des factures STEG, SONEDE et TOPNET, et r\u00e8glement des \u00e9ch\u00e9ances ADVANS.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gr\u00e2ce \u00e0 ses partenariats avec&nbsp;<strong>Western Union, MoneyGram, RIA, Sendwave, WorldRemit, MyEasyTransfer, TapTap Send, Remitly et MovePayment<\/strong>, l\u2019entreprise renforce les liens avec la diaspora tunisienne, garantissant des transferts rapides, fiables et accessibles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Perspectives 2026 : digitalisation et proximit\u00e9 renforc\u00e9e<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Apr\u00e8s une ann\u00e9e 2025 de consolidation, Wafacash Tunisie ambitionne pour 2026 de poursuivre son d\u00e9veloppement, acc\u00e9l\u00e9rer la digitalisation de ses services et contribuer \u00e0 un environnement financier moderne, inclusif et connect\u00e9, toujours au service des citoyens.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pour en savoir plus :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>LinkedIn : Wafacash Tunisie<\/li>\n\n\n\n<li>Facebook : Wafacash Tunisie<\/li>\n\n\n\n<li>Instagram : Wafacash Tunisie<\/li>\n\n\n\n<li>Site web :\u00a0<a href=\"http:\/\/www.wafacash.tn\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.wafacash.tn<\/a><\/li>\n\n\n\n<li>Centre de relation client : 36 03 18 18<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Wafacash Tunisie remporte, pour&nbsp;la deuxi\u00e8me ann\u00e9e cons\u00e9cutive,&nbsp;le titre de \u00ab Service Client de l\u2019Ann\u00e9e 2026 \u00bb dans la cat\u00e9gorie \u00ab \u00c9tablissement de paiement &amp; transfert d\u2019argent\u00bb. Cette distinction vient r\u00e9compenser une croissance constante depuis son implantation en Tunisie en 2022 et souligne son r\u00f4le cl\u00e9 dans l\u2019inclusion financi\u00e8re. L\u2019humain au c\u0153ur de l\u2019exp\u00e9rience client Cette [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":70008,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","jnews-multi-image_gallery":[],"jnews_single_post":{"format":"standard"},"jnews_primary_category":[],"jnews_override_bookmark_settings":[],"jnews_review":[],"enable_review":"","type":"","name":"","summary":"","brand":"","sku":"","good":[],"bad":[],"score_override":"","override_value":"","rating":[],"price":[],"jnews_post_split":[],"footnotes":""},"categories":[43,3],"tags":[3776,17278],"class_list":["post-70007","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-eco-business","category-finance","tag-service-client","tag-wafacash-tunisie"],"_links":{"self":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/70007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=70007"}],"version-history":[{"count":1,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/70007\/revisions"}],"predecessor-version":[{"id":70009,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/70007\/revisions\/70009"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/media\/70008"}],"wp:attachment":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=70007"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=70007"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=70007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}