{"id":62673,"date":"2025-02-19T15:52:47","date_gmt":"2025-02-19T14:52:47","guid":{"rendered":"https:\/\/www.africanchallenges.com\/?p=62673"},"modified":"2025-02-19T15:53:12","modified_gmt":"2025-02-19T14:53:12","slug":"tunisie-advans-tunisie-acteur-majeur-dans-le-secteur-de-la-microfinance-obtient-sa-certification-de-protection-des-clients-cpp-niveau-or","status":"publish","type":"post","link":"https:\/\/www.africanchallenges.com\/?p=62673","title":{"rendered":"Tunisie : Advans Tunisie, acteur majeur dans le secteur de la microfinance obtient sa Certification de Protection des Clients (CPP) \u2013 Niveau Or"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Advans Tunisie, acteur majeur dans le secteur de la microfinance, est fi\u00e8re d\u2019annoncer l\u2019obtention de la prestigieuse Certification de Protection des Clients (CPP) \u2013 Niveau Or, une distinction d\u00e9cern\u00e9e par l\u2019organisme ind\u00e9pendant MFR, accr\u00e9dit\u00e9 par Cerise+SPTF. Ce label international atteste de l\u2019engagement de l\u2019institution de microfinance en faveur de services financiers \u00e9thiques, responsables et centr\u00e9s sur la satisfaction de sa client\u00e8le.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Une reconnaissance de l\u2019engagement d\u2019Advans Tunisie et d\u2019Advans Group<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les Principes de Protection des Clients sont un ensemble de lignes directrices internationales visant \u00e0 garantir que les institutions financi\u00e8res mettent en place des pratiques respectueuses des droits des clients, tout en veillant \u00e0 leur fournir des services financiers accessibles et adapt\u00e9s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette certification niveau Or, vient r\u00e9compenser les efforts d\u2019Advans Tunisie \u00e0 respecter les standards les plus \u00e9lev\u00e9s en mati\u00e8re de protection des clients et d\u00e9montre sa conformit\u00e9 avec ces principes, notamment en ce qui concerne la transparence, l\u2019\u00e9quit\u00e9 et la confidentialit\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette distinction s\u2019inscrit directement dans la strat\u00e9gie globale du groupe Advans, pr\u00e9sent dans six pays d\u2019Afrique, et confirme sa position en tant qu\u2019acteur de r\u00e9f\u00e9rence, engag\u00e9 en faveur de services financiers responsables et inclusifs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Un levier pour l\u2019inclusion financi\u00e8re en Tunisie<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab Cette distinction est une grande fiert\u00e9 pour Advans Tunisie et pour le groupe. Elle refl\u00e8te notre engagement \u00e0 placer la protection de nos clients au c\u0153ur de notre strat\u00e9gie et nous encourage \u00e0 poursuivre notre mission \u00e0 savoir, favoriser l\u2019inclusion financi\u00e8re et contribuer au d\u00e9veloppement \u00e9conomique de la Tunisie. \u00bb a d\u00e9clar\u00e9 Mme Meriem Zine, Directrice G\u00e9n\u00e9rale d\u2019Advans Tunisie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De son c\u00f4t\u00e9, Mme Molka Draoui, Responsable Communication, Marketing et Impact d\u2019Advans Tunisie, a d\u00e9clar\u00e9 : \u00ab Obtenir cette certification au niveau Or est le fruit d\u2019un travail rigoureux et collectif. Elle vient couronner des mois d\u2019efforts pour instaurer les meilleures pratiques en mati\u00e8re de protection des clients.\u00bb<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette certification marque une \u00e9tape importante pour Advans Tunisie lui permettant de renforcer sa cr\u00e9dibilit\u00e9 et son r\u00f4le cl\u00e9 dans le paysage financier tunisien.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Advans Tunisie remercie Proparco pour son soutien dans le financement de cette certification, r\u00e9affirmant ainsi une ambition commune : renforcer l\u2019inclusion \u00e9conomique et l\u2019impact de la microfinance sur le d\u00e9veloppement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>A propos d\u2019Advans Tunisie :<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Advans Tunisie, filiale du groupe international Advans, est l\u2019un des acteurs financiers les plus dynamiques et innovants dans le domaine de la microfinance en Tunisie. Depuis le lancement de ses activit\u00e9s en 2015, elle \u0153uvre pour l\u2019autonomisation \u00e9conomique des individus en leur offrant des produits financiers et non financiers accessibles et adapt\u00e9s \u00e0 leurs besoins sp\u00e9cifiques.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Advans Tunisie, acteur majeur dans le secteur de la microfinance, est fi\u00e8re d\u2019annoncer l\u2019obtention de la prestigieuse Certification de Protection des Clients (CPP) \u2013 Niveau Or, une distinction d\u00e9cern\u00e9e par l\u2019organisme ind\u00e9pendant MFR, accr\u00e9dit\u00e9 par Cerise+SPTF. Ce label international atteste de l\u2019engagement de l\u2019institution de microfinance en faveur de services financiers \u00e9thiques, responsables et centr\u00e9s [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":62674,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"1","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"top","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"1","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"0","zoom_button_out_step":"2","zoom_button_in_step":"3","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"0","show_inline_post_related":"0"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"","hide":""},"jnews_override_bookmark_settings":[],"jnews_review":[],"enable_review":"","type":"","name":"","summary":"","brand":"","sku":"","good":[],"bad":[],"score_override":"","override_value":"","rating":[],"price":[],"jnews_post_split":[],"footnotes":""},"categories":[43,73],"tags":[1152,14745,1178,54],"class_list":["post-62673","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-eco-business","category-eco","tag-advans-tunisie","tag-ccp","tag-certification","tag-tunisie"],"_links":{"self":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/62673","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=62673"}],"version-history":[{"count":1,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/62673\/revisions"}],"predecessor-version":[{"id":62675,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/62673\/revisions\/62675"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/media\/62674"}],"wp:attachment":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=62673"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=62673"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=62673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}