Pour la troisi\u00e8me ann\u00e9e cons\u00e9cutive Samsung Electronic Tunisie remporte le prix \u00ab \u00c9lu Service Client de l\u2019Ann\u00e9e 2023 \u00bb et ce dans les trois cat\u00e9gories : Constructeur \u00c9lectrom\u00e9nager, Constructeur Smartphones et Tablettes et Constructeur TV, Son et Audio.<\/p>\n\n\n\n
\u00ab Cette distinction vient couronner une ann\u00e9e d\u2019efforts et de d\u00e9vouement de nos \u00e9quipes au service de nos clients et atteste de la r\u00e9ussite de la politique de qualit\u00e9 que Samsung a d\u00e9ploy\u00e9 en Tunisie depuis de longues ann\u00e9es \u00bb a d\u00e9clar\u00e9 Mohamed Ouertani, Directeur desservices chez Samsung Electronics Tunisie, lors de la c\u00e9r\u00e9monie des remises des prix tenue vendredi dernier \u00e0 Tunis. \u00ab Ce prix atteste aussi du soutien sans cesse renouvel\u00e9 de nos partenaires que nous tenons vivement \u00e0 remercier un \u00e0 un. Gr\u00e2ce \u00e0 vous cette cons\u00e9cration n\u2019aurait pas \u00e9t\u00e9 possible. Nous sommes \u00e9galement tr\u00e8s reconnaissants vis-\u00e0-vis de nos clients pour cette preuve de fid\u00e9lit\u00e9 et de confiance, mais aussi un d\u00e9fi d\u2019excellence que nous nous imposons de maintenir tous les jours pour les surprendre positivement et d\u00e9passer leurs attentes. \u00bb il a ajout\u00e9.<\/p>\n\n\n\n
Cette r\u00e9compense appuie le savoir-faire du g\u00e9ant Sud-Cor\u00e9en en mati\u00e8re d\u2019excellence de prise en charge \u00e0 tous les points de contact avec ses clients. La marque est activement \u00e0 leur \u00e9coute par le biais de divers canaux et analyse les donn\u00e9es obtenues dans le but de leur fournir des produits et des services de la plus haute qualit\u00e9 en favorisant un mouvement d’innovation durable en mati\u00e8re de qualit\u00e9. <\/p>\n\n\n\n
En effet, le champion cor\u00e9en de l\u2019innovation technologique, est constamment \u00e0 la recherche de moyens pour am\u00e9liorer son service \u00e0 la client\u00e8le. Samsung consid\u00e8re les interactions avec ses clients de la plus haute priorit\u00e9 et effectue une vari\u00e9t\u00e9 de collaborations techniques et proactives en mati\u00e8re de qualit\u00e9, telles que le soutien \u00e0 la qualification, l’am\u00e9lioration de la qualit\u00e9 et la gestion des probl\u00e8mes et des exigences. Gr\u00e2ce \u00e0 son tout nouveau plan directeur \u00e0 long terme pour la \u00ab\u00a0conception de la qualit\u00e9\u00a0\u00bb, Samsung cr\u00e9\u00e9e un environnement symbiotique pour garantir la plus haute qualit\u00e9 de service \u00e0 la client\u00e8le.<\/p>\n\n\n\n
Avec Communiqu\u00e9<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" Pour la troisi\u00e8me ann\u00e9e cons\u00e9cutive Samsung Electronic Tunisie remporte le prix \u00ab \u00c9lu Service Client de l\u2019Ann\u00e9e 2023 \u00bb et ce dans les trois cat\u00e9gories : Constructeur \u00c9lectrom\u00e9nager, Constructeur Smartphones et Tablettes et Constructeur TV, Son et Audio. \u00ab Cette distinction vient couronner une ann\u00e9e d\u2019efforts et de d\u00e9vouement de nos \u00e9quipes au service de nos clients et atteste […]<\/p>\n","protected":false},"author":4,"featured_media":45454,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override_template":"0","override":[{"template":"1","single_blog_custom":"","parallax":"1","fullscreen":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"top","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"1","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_reading_time":"0","post_reading_time_wpm":"300","show_zoom_button":"0","zoom_button_out_step":"2","zoom_button_in_step":"3","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_author_box":"0","show_post_related":"0","show_inline_post_related":"0"}],"override_image_size":"0","image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}],"trending_post":"0","trending_post_position":"meta","trending_post_label":"Trending","sponsored_post":"0","sponsored_post_label":"Sponsored by","sponsored_post_name":"","sponsored_post_url":"","sponsored_post_logo_enable":"0","sponsored_post_logo":"","sponsored_post_desc":"","disable_ad":"0"},"jnews_primary_category":{"id":"","hide":""},"jnews_override_bookmark_settings":[],"jnews_review":[],"enable_review":"","type":"","name":"","summary":"","brand":"","sku":"","good":[],"bad":[],"score_override":"","override_value":"","rating":[],"price":[],"jnews_post_split":[],"footnotes":""},"categories":[12],"tags":[103,3776],"class_list":["post-45452","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech","tag-samsung","tag-service-client"],"_links":{"self":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/45452","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=45452"}],"version-history":[{"count":2,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/45452\/revisions"}],"predecessor-version":[{"id":45457,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/45452\/revisions\/45457"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/media\/45454"}],"wp:attachment":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=45452"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=45452"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=45452"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}