Assurances BIAT a remport\u00e9 le label Meilleur service client de l\u2019ann\u00e9e 2020 du secteur des assurances.Cette distinction vient r\u00e9compenser les efforts d\u00e9ploy\u00e9s par la compagnie et ses 180 collaborateurs pour r\u00e9pondre aux exigences des clients.<\/p>\n
Forte de son adossement au Groupe BIAT, groupe financier solide et multidisciplinaire, Assurance BIAT a r\u00e9ussi \u00e0 se positionner parmi les leaders du secteur avec une offre multi-branches diversifi\u00e9e et une \u00e9quipe d\u2019experts disponibles et \u00e0 l\u2019\u00e9coute des clients.<\/p>\n
Ce label de r\u00e9f\u00e9rence bas\u00e9 sur un audit de tous les canaux de prise en charge de la relation client et une grande enqu\u00eate de satisfaction aupr\u00e8s de plus de 9000 r\u00e9pondants, illustre l\u2019engagement d\u2019AssurancesBIAT de proposer au quotidien des solutions d\u2019assurances sur mesure avec des contrats souples et adapt\u00e9s aux besoins de chaque client.<\/p>\n
Cette performance conforte aussi la strat\u00e9gie de la compagnie de placer la satisfaction du client au c\u0153ur de ses pr\u00e9occupations avec un r\u00e9seau de distribution de proximit\u00e9, des processus en am\u00e9lioration continue et un service d\u2019indemnisation rapide. La compagnie a aussi entam\u00e9 un programme de transformation digitale pour \u00eatre encore plus proche de ses clients et s\u2019adapter \u00e0 leurs nouveaux besoins.<\/p>\n
Assurances BIAT s\u2019engage \u00e0 maintenir un service d\u2019excellence et \u00e0 construire une relation de confiance et dans la dur\u00e9e avec chaque client.\u00a0<\/p>\n
Avec Communiqu\u00e9<\/strong><\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"Assurances BIAT a remport\u00e9 le label Meilleur service client de l\u2019ann\u00e9e 2020 du secteur des assurances.Cette distinction vient r\u00e9compenser les efforts d\u00e9ploy\u00e9s par la compagnie et ses 180 collaborateurs pour r\u00e9pondre aux exigences des clients. Forte de son adossement au Groupe BIAT, groupe financier solide et multidisciplinaire, Assurance BIAT a r\u00e9ussi \u00e0 se positionner parmi [...]","protected":false},"author":4,"featured_media":17225,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","jnews-multi-image_gallery":[],"jnews_single_post":{"subtitle":"","format":"standard","video":"","gallery":"","source_name":"","source_url":"","via_name":"","via_url":"","override":[{"single_blog_custom":"","sidebar":"","second_sidebar":"","share_position":"","share_float_style":"","post_date_format":"","post_date_format_custom":"","post_reading_time_wpm":"","zoom_button_out_step":"1","zoom_button_in_step":"1","number_popup_post":"1"}],"image_override":[{"single_post_thumbnail_size":"","single_post_gallery_size":""}],"trending_post_position":"","trending_post_label":""},"jnews_primary_category":{"id":""},"jnews_override_bookmark_settings":[],"jnews_review":[],"enable_review":"","type":"","name":"","summary":"","brand":"","sku":"","good":[],"bad":[],"score_override":"","override_value":"","rating":[],"price":[],"jnews_post_split":[],"footnotes":""},"categories":[43,73],"tags":[],"class_list":["post-17224","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-eco-business","category-eco"],"_links":{"self":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/17224","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=17224"}],"version-history":[{"count":2,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/17224\/revisions"}],"predecessor-version":[{"id":17227,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/17224\/revisions\/17227"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/media\/17225"}],"wp:attachment":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=17224"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=17224"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=17224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}