{"id":12626,"date":"2019-11-25T20:20:32","date_gmt":"2019-11-25T20:20:32","guid":{"rendered":"http:\/\/www.africanchallenges.com\/?p=12626"},"modified":"2019-11-25T20:44:53","modified_gmt":"2019-11-25T20:44:53","slug":"tunisie-orange-lance-djingo-el-damdoum-le-premier-chatbot-100-tunisien-sur-facebook-messenger","status":"publish","type":"post","link":"https:\/\/www.africanchallenges.com\/?p=12626","title":{"rendered":"Tunisie : Orange lance Djingo el Damdoum, le premier Chatbot 100% Tunisien sur Facebook Messenger"},"content":{"rendered":"\n

Fid\u00e8le \u00e0 sa promesse de constamment\u00a0 offrir \u00e0 ses clients le meilleur de la technologie et leur faire b\u00e9n\u00e9ficier d\u2019une exp\u00e9rience client incomparable, Orange<\/a>,\u00a0 l\u2019op\u00e9rateur digital num\u00e9ro 1 en Tunisie, lance \u00ab\u00a0Djingo\u00a0 el Damdoum\u00a0\u00bb le premier robot conversationnel (chatbot) intelligent 100% tunisien sur Messenger.<\/strong><\/p>\n

100% tunisien car \u00ab\u00a0Djingo\u00a0 el Damdoum\u00a0\u00bb\u00a0 comprend le dialecte tunisien avec plusieurs variantes d\u2019\u00e9criture (alphabet arabe, alphabet latin et en combinant l\u2019alphabet latin avec des chiffres) et vous r\u00e9pond conform\u00e9ment au format que vous aurez utilis\u00e9.<\/p>\n

100% tunisien \u00e9galement car il a \u00e9t\u00e9 con\u00e7u par les comp\u00e9tences internes d\u2019Orange Tunisie en partenariat avec\u00a0Hexastack<\/a>, une startup tunisienne, sp\u00e9cialis\u00e9e dans l\u2019intelligence artificielle et acc\u00e9l\u00e9r\u00e9e par\u00a0Orange Fab<\/a>\u00a0en 2019.<\/p>\n

Vous avez besoin d\u2019informations sur les offres et les services d\u2019Orange\u00a0 telles que les offres mobiles, les pass roaming, les offres internet pour la maison ou les services \u00e0 valeur ajout\u00e9e\u00a0? Demandez-le simplement \u00e0 Damdoum\u00a0 et il vous renseigne en un clin d\u2019\u0153il.\u00a0 Vous \u00eates en d\u00e9placement et vous cherchez une boutique Orange \u00e0 proximit\u00e9\u00a0? Demandez de l\u2019aide \u00e0 Damdoum et il vous orientera.\u00a0 Vous voulez consulter votre solde,\u00a0 acheter une option internet ou encore r\u00e9cup\u00e9rer votre code PUK\u00a0? Damdoum vous permet d\u2019effectuer la transaction en toute simplicit\u00e9 et toute s\u00e9curit\u00e9.<\/p>\n

Orange Tunisie a \u00e9galement int\u00e9gr\u00e9 le divertissement dans son chatbot\u00a0 dans la mesure o\u00f9 ce dernier vous donnera la m\u00e9t\u00e9o, l\u2019actualit\u00e9 du foot si vous le souhaitez et vous permettra de regarder la TV sur votre mobile.<\/p>\n

Damdoum est accessible directement via le\u00a0compte Messenger<\/a>\u00a0d\u2019Orange Tunisie ou en passant par la page\u00a0Facebook officielle<\/a>. Il sera tout le temps pr\u00eat \u00e0 vous assister, s\u2019am\u00e9liora d\u2019une fa\u00e7on continue gr\u00e2ce \u00e0 l\u2019Intelligence Artificielle et en incorporant de nouvelles fonctionnalit\u00e9s, et quand c\u2019est n\u00e9cessaire, il vous redirigera d\u2019une fa\u00e7on fluide vers le service client digital.<\/p>\n

Avec Orange Tunisie, l\u2019exp\u00e9rience client est unique, digitale et humain.<\/p>\n

Avec Communiqu\u00e9<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"Fid\u00e8le \u00e0 sa promesse de constamment\u00a0 offrir \u00e0 ses clients le meilleur de la technologie et leur faire b\u00e9n\u00e9ficier d\u2019une exp\u00e9rience client incomparable, Orange,\u00a0 l\u2019op\u00e9rateur digital num\u00e9ro 1 en Tunisie, lance \u00ab\u00a0Djingo\u00a0 el Damdoum\u00a0\u00bb le premier robot conversationnel (chatbot) intelligent 100% tunisien sur Messenger. 100% tunisien car \u00ab\u00a0Djingo\u00a0 el Damdoum\u00a0\u00bb\u00a0 comprend le dialecte tunisien avec [...]","protected":false},"author":4,"featured_media":12629,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","jnews-multi-image_gallery":[],"jnews_single_post":{"override":[{"template":"1","parallax":"1","layout":"right-sidebar","sidebar":"default-sidebar","second_sidebar":"default-sidebar","sticky_sidebar":"1","share_position":"top","share_float_style":"share-monocrhome","show_share_counter":"1","show_view_counter":"1","show_featured":"1","show_post_meta":"1","show_post_author":"1","show_post_author_image":"1","show_post_date":"1","post_date_format":"default","post_date_format_custom":"Y\/m\/d","show_post_category":"1","show_post_tag":"1","show_prev_next_post":"1","show_popup_post":"1","number_popup_post":"1","show_post_related":"1"}],"image_override":[{"single_post_thumbnail_size":"crop-500","single_post_gallery_size":"crop-500"}]},"jnews_primary_category":{"id":""},"jnews_override_bookmark_settings":[],"jnews_review":[],"enable_review":"","type":"","name":"","summary":"","brand":"","sku":"","good":[],"bad":[],"score_override":"","override_value":"","rating":[],"price":[],"jnews_post_split":[],"footnotes":""},"categories":[12],"tags":[3878],"class_list":["post-12626","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech","tag-chatbot"],"_links":{"self":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/12626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12626"}],"version-history":[{"count":3,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/12626\/revisions"}],"predecessor-version":[{"id":12638,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/posts\/12626\/revisions\/12638"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=\/wp\/v2\/media\/12629"}],"wp:attachment":[{"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=12626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.africanchallenges.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=12626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}